NYC Renting Guide

Move-in inspection: what to photograph, note, and keep as evidence

Quick answer

The purpose of a move-in inspection is simple: document the issues that already exist before you move in, so you are not blamed for that damage when you move out.

  • Film the whole unit before moving furniture in, then photograph the details of each issue.
  • Take both a wide shot and a close-up of every issue.
  • Focus on doors and windows, walls and floors, kitchen and bath, appliances, plumbing, AC/heat, and pests.
  • For a furnished unit, photograph the furniture and mattress clearly too.
  • Send the checklist to management via portal or email.
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01

Move-in inspection checklist

A move-in inspection does two things: confirm the unit is livable, and leave evidence for the deposit and repair responsibility.

2. Inspection prep

  • Charge your phone fully, and bring a charger or power bank.
  • Use a flashlight to check the backs of cabinets, under sinks, corners, and door gaps.
  • Bring a second person if you can — one looks, one films.
  • Confirm the deadline and method for submitting the inspection report.
  • No timestamp is fine — the key is leaving a send time via portal/email.

3. How to film, write, and submit

  • Start a full walkthrough video from the front door.
  • When you find an issue, film the wide shot first, then the close-up.
  • Write each note as "location + item + issue," e.g. "touch-up paint marks on the right wall of the master bedroom," "scratches on the living-room wood floor by the window."
  • If there is a Move-in Condition Report, fill it out item by item and keep a copy.
  • If there is no form, make your own checklist and label it "for move-in condition record."
  • The deadline is in the lease or building notice; if unsure, submit as soon as possible.
  • Beyond WeChat, also keep the portal ticket or email thread.

4. Check doors, windows, safety, and infrastructure

  • Whether door locks, frames, gaps, and windows work properly.
  • Whether screens, blinds, and curtains work.
  • Whether smoke detectors and sprinklers are in place.
  • Whether lights, switches, and outlets have power.
  • Whether AC/heat works, and whether there are odd noises, smells, or leaks.

5. Walls, floors, ceilings, and furniture

  • Walls and ceilings: cracks, holes, water stains, mold, peeling.
  • Floors, carpet, and tile: scratches, stains, bulges, water damage.
  • Countertops, cabinets, drawers: cracks, staining, peeling, sticking.
  • Furniture and mattress: photograph wear, stains, and damage.
  • Balcony: whether the glass, railing, floor, and drainage are okay.

6. Kitchen, bathroom, and plumbing

  • Sink: hot and cold water, water pressure, drainage, and leaks under the cabinet.
  • Refrigerator: temperature, door seal, odor, frost, and damage.
  • Microwave, oven, stove, dishwasher: whether they work.
  • Garbage disposal and exhaust fan: any odd noise, clog, or smell.
  • Bathroom: toilet, shower, water pressure, drainage, mold, and standing water.
  • Especially photograph under the sink, around the toilet, and near floor drains.

7. Pests, odors, and living risks

  • Check corners, baseboards, cabinets, under the sink, and behind the fridge for signs of pests.
  • Odors are hard to capture; describe them out loud in the video and write them into the email.
  • While you are at it, confirm the mailroom, laundry room, trash room, elevator, and access control.
  • Report door locks, leaks, pests, gas smells, and heat/hot-water problems as soon as possible.

8. Do a move-out inspection too before leaving

  • Before moving out, compare against the move-in photos and film the empty unit again.
  • Record when keys, access fobs, parking passes, and equipment are returned.
  • If you can schedule a move-out walk-through, do so.
  • If you dispute a deposit deduction, explain it by email with attached evidence.

02

Watch out for

  • Do not wait until the furniture is in to take photos.
  • Take wide shots besides close-ups, or the location of the issue is unclear.
  • Do not sign a blank or "unit in perfect condition" form. Note issues clearly before signing, or add them in an email.
  • Do not miss the submission deadline set by the lease or building.
  • Beyond verbal promises, keep repairs, cleaning, appliance replacements, and deposit disputes on record via portal or email.

Next step

If you have more questions about renting in NYC, Livins.ai offers free rental guidance and listing recommendations to help you move in with confidence.

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03

Questions

Should you photograph small scratches and stains too?
Yes. Small issues on floors, walls, countertops, cabinets, carpet, and furniture are the easiest to call new damage when you move out. Photographing them costs very little.
What if there is no Move-in Condition Report?
Making your own checklist works. List issues by room, attach photo links, send it to management / the landlord via portal or email, and keep the send record and their reply.
Which is more important, video or photos?
Both. Video proves the overall condition and the timeline; photos prove the details. Film the whole unit first, then take a wide shot and a close-up of each issue.
What if you find an issue after the deadline?
Still photograph and submit it immediately, though it carries a bit less weight. Note when you found it, the location, and the impact, and open a portal ticket or email right away.
What if you find pests, a leak, or a broken lock?
Photograph/film first, then report it immediately via portal or email, stating the unit number, location, issue, when you found it, and the severity. For safety or uninhabitable issues, ask for a clear timeline to fix them.
If a deposit is withheld at move-out, how can you argue it?
Reply by email with evidence: move-in photos and video, the condition report, repair records, move-out photos, payment receipts, and the deduction items you disagree with. Follow up phone calls with a written record.

Sources

Last updated 2026-05-05.